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FAQs

A little about my work and store policies-

Each piece is handmade in my Somerville, MA studio, using sterling and argentium silver, along with 14k gold fill and karat gold upon request. Every Shepherd's Run item is made by hand, from scratch, and therefore may vary a *little* from the original photograph- that's the beauty of your unique handmade piece. Most pieces are made to order, and will ship within 3-5 days of receiving your paid order. Need it by a specific date? Drop us a line to make sure we can get it there in time! Standard shipping is via USPS Priority Mail.

I take great pride in my work and wish you many marvelous adventures whilst wearing your new jewels. If, for some reason, your purchase doesn't work, we'd be happy to work with you to exchange for a different item or provide a store credit for any piece returned unworn and in original condition within 15 days of purchase. Shipping fees, unfortunately can not be credited and new shipping fees for any exchanges will apply. Please email us for a return authorization prior to shipping. All custom work is final sale.

Any questions we haven't answered? Feel free to email us at info@shepherdsrunjewelry.com and we'll get back to you with answers as soon as humanly possible.

We welcome wholesale enquiries- please email us with your store's credentials and we will get back to you right away...

We look forward to meeting you online or in person! Check out this page for details on where to find us in person and in stores.